Who is taking care of the caregivers?

None. Denial and appeal automation sits on top of your existing RCM and EMR, and frees up your people to do something other than be on the phone fighting insurance companies. It handles the appeals automatically with full audit trail, and overturns 75-85% of them without input, averaging an additional $112k/provider. No headcount changes required. It deals with the insurance companies so your people don't have to, which frees up their time for value-add activities.

Fully managed and white glove. We benchmark what you're paying today across 60+ categories, then run the whole process for you: the RFP, the vendor negotiations, the incumbent conversations, and the implementation. You approve every recommendation before anything changes, and quality stays the same or gets better. Your team's involvement is a kickoff call and a decision. Billed in arrears on contingency, so if we don't find savings, you pay nothing.

Both, and that's the point. Your own plan carries the same recoverable cost as any other large employer, roughly $2,000+ per employee per year. And your clinicians and support staff get $0-copay prescriptions and same-day behavioral health, which matters in a workforce where burnout is the retention problem.

Denial automation is typically live in one to two weeks. Benefit-side levers take 30 to 45 days. Other indirect expense reduction can take a couple of months, since it runs through benchmarking, RFP and vendor negotiation. No IT work or admin burden required, and all billed in arrears out of recovered dollars.